Branding & White-Label

Create a professional, branded experience for your clients with REMO's comprehensive branding system.

Logo Configuration

Uploading Your Logo

1. Navigate to Advanced → Settings → Brand
2. Click the logo upload area
3. Select a square image (minimum 200x200px, recommended 512x512px)
4. Your logo appears immediately across the platform

Logo Display Locations

Your logo appears in:

• Navigation header (authenticated pages)
• Public booking pages
• Media delivery pages
• Email headers
• Client-facing communications

Hide Workspace Name

For a cleaner, logo-only header:

1. Go to Advanced → Settings → Brand
2. Enable "Hide workspace name"
3. Only your logo displays in the header

This is ideal for workspaces with logo marks that include the company name.

Theme Colors

Customize your brand colors to match your visual identity.

Primary Color

The primary color is used for:

• Buttons and call-to-action elements
• Links and interactive elements
• Progress indicators
• Selected states

Secondary Color

The secondary color provides:

• Complementary accents
• Hover states
• Secondary buttons
• Highlights

Setting Theme Colors

1. Go to Advanced → Settings → Brand
2. Click the color picker for Primary or Secondary
3. Enter a hex color code or use the picker
4. Preview changes in real-time
5. Click Save to apply

Color Application

Theme colors are applied to:

• Public Booking Page - Buttons, progress steps, accents
• Delivery Pages - Download buttons, gallery UI
• Emails - Headers, buttons, links
• Client Portal - Navigation highlights, action buttons

White-Label Email

Transactional emails REMO sends on your behalf carry your branding, so clients experience a consistent identity from booking through delivery.

What's branded

• Logo and colors in the email header and buttons, matching your theme
• A role-aware welcome email when someone joins your workspace — worded for the kind of member they are (client vs. team member)
• Generic, white-labeled wording on account emails (password reset, email verification) so they read as coming from your company rather than "REMO"
• Booking confirmations, assignment notices, and delivery-ready notifications

Emails clients and team members receive

Email	Sent to	Trigger
Booking confirmation	Client	A job is scheduled
Workspace invite	Invited member	You send an invite
Welcome	New member	Invite accepted
Delivery ready	Client	Media is ready to download
Password reset / email verification	User	Account actions

tip

Set your logo and theme colors first — emails pull from the same branding configuration, so there's nothing separate to style.

Theme Mode (Dark Mode)

REMO supports light, dark, and system-preference themes.

Theme Options

Mode	Description
Light	Traditional light interface with white backgrounds
Dark	Dark interface with reduced eye strain for low-light environments
System	Automatically matches the user's device/browser preference

Setting Theme Mode

1. Click your profile menu in the navigation header
2. Look for the theme mode toggle
3. Select Light, Dark, or System
4. The interface updates immediately

Theme preference is stored per-user and persists across sessions.

Custom Domains

Workspaces can use custom domains for complete white-label branding.

Benefits

• Professional URLs: book.yourcompany.com instead of app.remo-app.com/book/slug
• Brand consistency: Your domain throughout the client experience
• Trust: Clients stay on your domain during booking and delivery

Supported Custom Domains

Domain Type	Example	Use Case
Booking Domain	book.yourcompany.com	Client booking pages
Delivery Domain	gallery.yourcompany.com	Media delivery pages

Setup Process

1. Add Domain in REMO

   • Go to Advanced → Settings → Brand → Custom domain
   • Enter your subdomain (e.g., book.yourcompany.com)
   • Click Add Domain

2. Configure DNS

   • Add a CNAME record pointing to custom.remo-app.com
   • Example: book.yourcompany.com CNAME custom.remo-app.com

3. Verify Domain

   • Return to REMO after DNS propagation (usually 5-60 minutes)
   • Click Verify to confirm the domain is configured
   • SSL certificate is automatically provisioned

4. Activate Domain

   • Once verified, toggle the domain to Active
   • Your custom domain is now live

DNS Configuration Examples

Cloudflare:

Type: CNAME
Name: book
Target: custom.remo-app.com
Proxy: Off (DNS only)

GoDaddy / Namecheap:

Type: CNAME
Host: book
Points to: custom.remo-app.com
TTL: 1 hour

Troubleshooting

Issue	Solution
Domain not verifying	Wait for DNS propagation (up to 48 hours)
SSL certificate pending	Verification must complete first; retry after 1 hour
"Domain already in use"	Contact support if you own this domain

Branding Best Practices

Logo Guidelines

• Use a square aspect ratio for best display
• Include transparent background (PNG) for light/dark mode compatibility
• Minimum resolution: 200x200px
• Recommended: 512x512px for crisp display on high-DPI screens

Color Selection

• Choose colors with sufficient contrast for accessibility
• Test colors in both light and dark mode
• Consider how colors appear on mobile devices
• Primary color should be distinct and recognizable

Brand Consistency

• Use the same logo across all marketing materials
• Match theme colors to your website and print materials
• Maintain consistent branding across booking, delivery, and email communications